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TEACHER FAQs

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How can I use Zearn in my classroom?

Zearn was designed by teachers for teachers because we know how challenging it is to meet the unique needs of every child every day. Our goal is to engage kids with joyful learning experiences, ensure students master basic and advanced Common Core skills, and give you time to provide targeted individual or small group instruction.

INDEPENDENT

To have your students work independently on Zearn during class or tutoring:
1)   Decide which students should complete which lesson(s).
2)   Distribute the guided student notes for the lesson(s) or have students print the guided notes they need. Alternatively, students can take notes on blank paper.
3)   As needed, provide an introduction to the topic.
4)   Have each student sign in and work independently with a computer or tablet and with headphones. All students can work independently if
5)   While students are working independently, you can monitor your real-time teacher dashboard and either: 1) circulate throughout the room, providing spontaneous instruction as needed or 2) work with individual or small groups of students. Use Zearn’s teacher dashboard to help you group similarly skilled students for intensive small-group instruction.

GUIDED

To guide your full class, a small group, or one student through Zearn by doing the lessons with them:
1)   Decide which lesson(s) to complete
2)   Distribute the guided student notes for the lesson(s). Alternatively, students can take notes on blank paper.
3)   Guide your students through the lesson (the video and the Tower of Power) on a small or large screen. Have students take notes in the guided notes document. When Zearn asks a question, have students solve on their own or with a partner. Check student understanding by circulating and reviewing written responses and by asking questions. Then, enter answers into Zearn and proceed with the lesson. Answer student questions, reteach, and supplement as needed.
4)   Have students answer the Assessment Tower questions on paper if they don’t have access to a computer or tablet.

FLIPPED

To “flip” your class and have your students work independently on Zearn for homework:
1)   Decide which students should complete which lesson(s).
2)   Distribute the guided student notes for the lesson(s) or have students print the guided notes they need. Alternatively, students can take notes on blank paper.
3)   Have each student sign in and work independently with a computer or tablet outside of class.
4)   Review student data on your teacher dashboard.
5)   Use class time to: 1) celebrate students who demonstrate mastery, 2) review Zearn, reteach, and address misconceptions with individual or small groups of students who struggled, and 3) guide students through projects that extend the concepts they learned at home.

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How do I sign up as a teacher?

To begin, the first thing you need to do is sign up to create a user account. When you sign up you will be assigned a username and password. Once you’ve signed up, every time you return to the site, you will be asked to log in by entering your username and password.

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As a teacher, how do I start using the site?

Once you have signed up as a teacher and logged in, you will have access to all teacher and student features, including the ability to watch videos and complete activities as well manage student reports and track student progress. You will be directed to your teacher dashboard, and from there you can begin to explore lessons or set up and organize your student accounts. In order to manage your student accounts you will first need to create your class list.

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How do I add or create a class list (folder)?

To add or create a class list (folder):
1)   Click on the "Students" tab at the top of the page.
2)   Click the "+ Folder" button.
3)   A blue box labeled “New Folder” will appear. Click inside this box and enter the name of the class list (folder). When you press enter, the folder will be updated to show the new name. You can use folders to represent your classes, or any other small groups of students you may need.

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How do I add/delete students?

To add a student to the program:
1)   Click on the "Students" tab at the top of the page.
2)   The first time you enter "Student management", you will be asked to set your student account preferences.
3)   Click the "Add students" button and enter the required information. You must enter a student's first name, last name, and assign a Username and Password. Student email addresses may be left blank.
4)   When you have entered the required information, click “Create students.” The student will be added to the list. You will be automatically emailed a list of the accounts you have created.

To add a student to a preexisting class list:
1)   Click on the "Students" tab at the top of the page.
2)   Check the box(es) next to the first name(s) of the student(s) you want to add to a class list / folder
3)   You can then drag the student(s) in the folder of the appropriate class list. Alternatively, after you select the student(s), you can use the drop down button "Add to folder" that appears to select the appropriate class list / folder.

To delete a class list (folder):
1)   Click on the "Students" tab at the top of the page.
2)   Click on the trash icon to the immediate right of the class list (folder) you want to delete.
3)   Click “OK” when asked if you are sure you want to delete the class list (folder).

To remove a student from a class list (folder):
1)   Click on the "Students" tab at the top of the page.
2)   Click on the class list (folder) from which you want to remove a student.
3)   Click the box next to the student you want to remove. A check will appear inside the box.
4)   Click “Remove student(s) from folder.”

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How do I change a student's username or other profile information?

To edit a student’s information:
1)   Click on the "Students" tab at the top of the page.
2)   Click the pencil icon directly below the student whose username you want to change.
3)   Make your changes to the student's name and/or username, and click "Save".

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How do I change a student's password?

To change a student’s password:
1)   Click on the "Students" tab at the top of the page.
2)   Click the pencil icon directly below the student whose password you want to change.
3)   Click "Reset password" and click ok to the prompt that confirms you want to change a student's password.
4)   Click “Save.”

PARENT FAQ

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How can I use Zearn with my child?

Use Zearn to help your child develop a love for learning and math and to help them get ahead or catch up. You can have them use Zearn independently or you can do the lessons with them. Either way:
1)   Sign up and Log in as a parent.
2)   Create an account for your student by following the steps listed in "How do I add/delete students?" under the teacher FAQs. If your child is over the age of 13, he or she may sign up independently.
3)   Decide which lesson your child should use to start. We recommend the first lesson.
4)   Print the guided notes for the lesson.
5)   Let your child begin!

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How do I sign up as a parent?

The first thing you need to do is sign up to create a user account. During the sign up process you will asked to identify yourself as a teacher, parent, or student. Select the parent option. Once you’ve signed up, every time you return to the site, you will be asked to log in by entering your username and password.

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I'm a parent: How do I start using the site?

Once you have signed up as a parent and logged in, you'll have access to all parent and student features, including the ability to watch videos and complete activities, as well as parent functionalities that allow you to manage your child's reports and track their progress. You can explore lessons and activities by clicking the "Courses" tab at the top of the page. In order to track your child's progress, you will first need to add your child to the program by following the "How do I add/delete students" instructions in the Teacher FAQs above.

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How do I create an account for a child who is under 13 years old?

Children under 13 require a guardian 18 years or older to create an account for them. To create an account for a child under 13, first log into your parent account. You can then create a student account for them by adding them to your list of students. Once they are added, they will be able to sign in to the program using the username and password that you create for them.

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How are child accounts different than adult accounts?

Zearn is committed to protecting children's privacy. We have implemented security measures to protect all children that use Zearn. Some features are restricted or modified on child accounts to help protect the child’s privacy. A few of the most notable differences are:
•   Students cannot manage their student data.
•   Students cannot see other students’ performance data.
•   Students cannot enter certain information (e.g., email, full name) in their profile.
•   Only adults will have the ability to change a child’s password.

Child accounts are reserved solely for the use by a parent or legal guardian of a child. Violation of this policy may result in deletion of the account.

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How do I change my child's username/password?

1)   Log in to your parent account.
2)   Click the drop down arrow next to your name.
3)   Click the pencil icon to the right of the student whose information you want to change.
4)   Make your changes to the student's name and/or username, and click "Save."
5)   To reset their password, after you have clicked the pencil icon, click "Reset password" and click ok to the prompt that confirms you want to change a student's password.
6)   Click “Save.”

INSTRUCTIONAL FAQs

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Where should students start?

Over time, Zearn will identify each student's needs and will recommend what each student should do next. When a student uses Zearn for the first time, we recommend starting with the "Pretest", which you can find at the bottom of the "Courses" page. After that, we recommend beginning with the first lesson in the "Courses" page and completing the lessons in the order listed there. However, students, parents and teachers can create their own sequence.

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What math topics and other subjects will Zearn cover?

Zearn plans to cover all elementary and middle school math topics. We also plan to cover other subjects and grade levels, but not immediately.

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How can I access my students' pre-test data?

We are saving all of the data, and we would be happy to send it to you. Please e-mail us at info@zearn.org.

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What are the Common Core State Standards and does Zearn teach them?

The Common Core State Standards define what students should know and be able to do academically. The standards, adopted by more than 40 states, are intended to provide consistency across states and help ensure that students are prepared for college and careers. Zearn is based on the rigorous Common Core standards.

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What is the scope and sequence of Zearn's multiplication unit for grades 3-5?

Introduction to multiplication (3.OA.1)
1)   Identify and count by sets
2)   Show multiplication with pictures
3)   Write multiplication equations for word problems

Patterns and fluency: Multiples of 2 through 5 and 10 (3.OA.7/3.OA.9)
1)   Discover patterns in multiples of 2, 5, and 10
2)   Discover patterns in multiples of 3
3)   Memorize the multiples of 3 using a chant
4)   Discover patterns in multiples of 4
5)   Memorize the multiples of 4 using a chant

Patterns and fluency: Multiples of 6 through 9 (3.OA.7/3.OA.9)
1)   Discover patterns in multiples of 6
2)   Memorize the multiples of 6 using a chant
3)   Discover patterns in multiples of 7
4)   Memorize the multiples of 7 using a chant
5)   Discover patterns in multiples of 8
6)   Memorize the multiples of 8 using a chant
7)   Discover patterns in multiples of 9
8)   Memorize the multiples of 9 using a chant

Patterns and fluency: Multiples of 11 and 12 (3.OA.7/3.OA.9)
1)   Discover patterns in multiples of 11
2)   Memorize the multiples of 11 using a chant
3)   Discover patterns in multiples of 12
4)   Memorize the multiples of 12 using a chant

Problem solving and arrays (3.OA.3)
1)   Solve multiplication problems using a variety of strategies
2)   Learn how to use arrays to solve multiplication problems
3)   Write multiplication equations based on arrays
4)   Solve multiplication problems with groups and arrays

Mental math with multiples of 10 (3.NBT.3)
1)   Multiply large numbers using multiples of 10
2)   Solve real world problems using multiples of 10

Understand equations as comparisons (4.OA.1)
1)   Compare the size of a product to its factors

Factors of prime and composite numbers (4.OA.4)
1)   Determine the factor pairs of a number using arrays
2)   Use arrays to test if a number is prime
3)   Determine if a number is prime or composite using multiples

Area models and expanded notation (4.NBT.5)
1)   Use base ten blocks to multiply 2-digit numbers
2)   Use expanded notation multiplication for 4-digit by 1-digit numbers
3)   Use area models to multiply 2-digit numbers
4)   Use expanded notation multiplication for 2-digit by 2-digit numbers

Standard algorithm (5.NBT.5)
1)   Multiply multi-digit numbers by 1-digit numbers using the algorithm
2)   Multiply multi-digit numbers by 2-digit numbers using the algorithm
3)   Solve real world word problems using multiplication

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How can I track my students' progress?

When you log into your own account, you will land on the "Overview" tab. On the "Overview" tab:
•   The "Status: All Topics" frame provides a snapshot of what your students most recently worked on. Each row corresponds to a topic in the unit, and each box represents a lesson. The green boxes indicate the number of students working on the lesson. Hover over the box to see more detail
•   The "Topic Progress" frame shows a summary of student mastery by topic and lesson. Hover over the bars to see which students have gained proficiency or mastery for the topic. Click the topic for a more detailed, lesson-by-lesson view
•   Real-time alerts on the right-hand side tell you when students are struggling or earning points. Students that have made three or more unsuccessful attempts on a tower level may need attention. Kudos alerts pop up for every 500 points your students earn.

The "Reports" tab provides an export-able report (via the "Export as CSV" link) on how far each of your students has cumulatively progressed in their Zearn use, as well as how many overall points they have accumulated.
•   You may click on an individual student, or the "Expand all" link, to view student progress by individual lesson.
•   You may use the drop down menus to filter by class / folder, or to change how the data is sorted (e.g. By last name, first name, number of lessons completed, etc.).

We are always working on new reports and analytics. Have questions or feedback? E-mail us.

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How can I access student answers to open response questions (where students answer in sentence form)?

1)   Click the drop down arrow next to your name.
2)   Click "Open Reponses (csv)".
3)   A document will automatically download, showing all of your students' open responses to each question they have answered. If you would like any assistance interpreting the responses, please e-mail us at info@zearn.org, and we would be happy to help.

TECHNICAL FAQs

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Which devices and browsers are supported?

Zearn currently supports Internet Explorer 9 and 10, Safari 5.1 and 6.0, and the latest versions of Chrome and Firefox. In addition, Zearn supports iPads (iOS v5 or later).

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Why isn't Zearn working?

If Zearn isn’t working try the following:
1)   Ensure you have an internet connection.
2)   Ensure you're using a browser and a device that Zearn currently supports.
3)   Reload the site.
4)   Restart your computer and reload the site.
5)   Email us.

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Why haven't I received my follow-up email for my new account?

If you have not yet received follow-up instructions for your new Zearn account, it’s possible that the email is in your junk folder. Check your junk folder and if it’s not there, try to sign up again. If you still do not receive the email, try to sign up with an alternative email or email us.

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How can I change my password?

To change your password:
1)   Click the drop down arrow next to your name.
2)   Click “Edit profile.”
3)   Click inside the box directly below “New Password.”
4)   Enter your new password.
5)   Click inside the box directly below “Confirm Password.”
6)   Reenter your new password.
7)   Click “Save.”

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Can I change my login account?

1)   Click the drop down arrow next to your name.
2)   Click “Edit profile.”
3)   Click inside the box directly below “Email Address.”
4)   Enter your new email address.
5)   Click “Save.”

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